FAQ
Frequently Asked Questions
Quick answers about appointments, opening hours, services, insurance and treatments.
Appointments
How can I book an appointment?+
You can contact the relevant branch by phone or WhatsApp. Online appointment booking is also available for selected services.
Can I contact Shifa through WhatsApp?+
Yes. You can contact Shifa through the available WhatsApp numbers.
Opening Hours
What are the opening hours of Shifa Darkulaib Medical Center?+
Open every day, 8:00 AM to 12:00 midnight.
What are the opening hours of Shifa Galali Dental Center?+
Open every day, 9:00 AM to 11:00 PM.
What are the pharmacy opening hours?+
The pharmacy opening hours are being confirmed — please contact us before visiting.
Services
What services does Shifa provide?+
General Medicine, Dentistry, Laboratory, Pharmacy, Hijama, Home Care, Emergency Support and Dental Care.
Insurance
Does Shifa accept insurance?+
Insurance acceptance can vary by branch, service and insurance provider. Patients should contact the branch before visiting to confirm coverage.
Laboratory
Do I need an appointment for a blood test?+
Requirements can vary depending on the test. Contact the laboratory or reception before visiting.
Can I ask about individual blood tests?+
Yes. Contact Shifa for current test availability and pricing.
Pharmacy
Does Shifa have a pharmacy?+
Yes. Shifa Darkulaib Pharmacy serves patients and customers at the Darkulaib location.
Dental Treatments
What dental treatments are available?+
Dental cleaning, deep cleaning, whitening, fillings, root canal treatment, extractions, crowns and orthodontic services.
How much does dental treatment cost?+
Prices vary by treatment. Current promotional and starting prices are displayed on the Offers page and should be confirmed with the dental center.
Still have a question? Contact us or message us on WhatsApp.
Your Satisfaction, Our Commitment
Ready to see a specialist?
Book your visit at any Shifa branch, or message our team on WhatsApp.